Who we are

We are: The Christmas Country Fete, also known as The Fete.

Our website address is: https://thefete.co.nz

We run an annual fete in Canterbury, New Zealand, and sell tickets via our website.

You can contact us via admin@thefete.co.nz

Purchasing Tickets

We collect information about you during the checkout process on our store, so that we can issue with tickets and check you in when you arrive at the event.

What personal data we collect and why we collect it

Event, Attendee, and Ticket Purchaser Information

Through the usage of Event Tickets, Event Tickets Plus, and Community Tickets, information may be collected and stored within our website’s database.

While you visit our site, we’ll track:

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who has access to your Data

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

Our team members have access to this information to help fulfill orders, process refunds and support you.

Embedded Content

Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Where your data is sent

Comments may be checked through an automated spam detection service.

Data is sent to the WooCommerce payment gateway during purchase. If you select to pay via Apple Pay or Google Pay, your data will be received by the respective gateway, in order to process the payment.

What rights you have over your data

If you have created an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.